MLA
Carvalho e Souza, Maria Olga, et al. "Strategic and Process Management: A Model Oriented for High Business Performance." Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies, edited by João Conrado de Amorim Carvalho and Emmanuel M.C.B. Sabino, IGI Global, 2019, pp. 115-130. https://doi.org/10.4018/978-1-5225-7888-8.ch008
APA
Carvalho e Souza, M. O., Dias, A. L., & Sabino, E. M. (2019). Strategic and Process Management: A Model Oriented for High Business Performance. In J. Carvalho & E. Sabino (Eds.), Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies (pp. 115-130). IGI Global. https://doi.org/10.4018/978-1-5225-7888-8.ch008
Chicago
Carvalho e Souza, Maria Olga, Alvaro Lopes Dias, and Emmanuel M.C.B. Sabino. "Strategic and Process Management: A Model Oriented for High Business Performance." In Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies, edited by João Conrado de Amorim Carvalho and Emmanuel M.C.B. Sabino, 115-130. Hershey, PA: IGI Global, 2019. https://doi.org/10.4018/978-1-5225-7888-8.ch008
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