Strategic Development of Responsible Warehousing with Safety Partnership

Abstract

Occupational safety and health (OSH) issues have become a major concern to many corporations in Malaysia since the enactment of the Occupational Safety and Health Act 1994. While safety management system has been researched, only limited literatures have given attention to warehousing. The development of effective partnerships between customers and vendors to identify opportunities for enhancing safety management system. Employee safety behaviour in the workplace is crucial in approaching towards safety compliance and safety performance indicators. The main objective was to test the safety behaviour of the workers. Data were collected throughout the warehousing processes of a multinational electronics manufacturer in Malaysia. A questionnaire has been filled-up by the warehousing employees. This study proposes the theory of planned behaviour were to explain the linkage between customer - vendor partnership and safety behaviour. Respondents were questioned partnership with its customers to systematically improve safety behaviour. Usually most of the occupational accident or disease took place in the material handling operations and activities with cargo interface. The findings of this study show that customer-vendor partnership has a significant and positive relationship on safety behaviour. This approach to be examined for improved safety ownership and the possibility that enhancements would become an essential part of the vendor's processes, systems, and culture. This customer-vendor partnership approach will develop safety improvements for next heights of success. SPSS was applied for processing the data. It was found that information dissemination and collaboration with the client are important. Employees should participate in the safety program as required by the clients so as to obtain the merits of high performance workforce.