Strategic Metamorphoses of ICT Sector for Human Development in India

Strategic Metamorphoses of ICT Sector for Human Development in India

Meeta Mathur (University of Rajasthan, India) and Sangeeta Sharma (University of Rajasthan, India)
DOI: 10.4018/978-1-60566-986-1.ch064
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As Indian economy gets integrated to the global economy and strives to improve in terms of human development indicators, a special role exists for information and communication technologies (ICT) in this process. The strategic metamorphoses and the resultant expansion of ICT linked telecommunication services in India have favorably influenced the effort to accelerate the pace of human development by enabling equality in access to information, creation of employment, improving the quality of life, better livelihood opportunities in rural areas, growth of agriculture, impetus to business development, environmental management and many more. After the initiation of economic planning in India, telecom services were assumed to be natural monopoly and were provided by one entity without competition. The government launched ambitious ICT infrastructure initiatives, radically changing its communication policy framework. The resultant growth of ICT services in India has led to significant improvement in human development levels. It has led to a reduction in information asymmetry between the rich and the poor, improvement in telecom density and ICT accessibility in rural areas, fostering inclusive growth, providing better access to market information to people in remote and rural areas, facilitating technological leapfrogging, enhancing business networking and offering new opportunities from the perspective of human development.

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