Strategically-Focused Enterprise Knowledge Management

Strategically-Focused Enterprise Knowledge Management

Robert J. Mockler (St. John’s University, USA) and Dorothy G. Dologite (City University of New York, USA)
Copyright: © 2002 |Pages: 9
DOI: 10.4018/978-1-931777-17-9.ch002
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This chapter describes the characteristics and types of strategically focused knowledge management systems and the key conditions affecting their development and success. The discussion, which is based around company examples, focuses on various strategic management uses of these systems. The knowledge management process is designed to increase profitability and competitive advantage in the marketplace.

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