Structuring Knowledge for Enterprise Resource Planning Implementation through an Ontology

Structuring Knowledge for Enterprise Resource Planning Implementation through an Ontology

Hamid Nach (Université de Québec à Rimouski, Canada)
DOI: 10.4018/978-1-4666-1993-7.ch002
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Abstract

The purpose of this research is to consolidate and formalize as ontology, on the basis of an extensive literature review, the key processes and skills required for successful implementation of ERP in an SME. Using the Protégé software, the research identified and formalized 395 terms, each of which has its own definition. Exploitation of this ontology could take multiple and varied forms, including the creation of a learning system, an on-line collaboration platform, or a project management process mapping tool contributing to successful implementation of ERP in SMEs.
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The Conceptual Framework

An ontology is a specific organization of knowledge in a given area based on the idea of class, or concept, and relying on a generally taxonomic organization of classes. Its goal is to formalize and manage knowledge. To build an ontology, it is necessary to define the scope of the knowledge to be captured and processed. In this research, our objective is to capture and formalize the concepts and the procedures that are critical to the success of an ERP implementation in a SME. Hence, to be adequately guided in this process, we developed the conceptual framework that we describe in the next section. The framework is built on ideas of valuation theory by Kauffman, Chircu, and Kesky (2001) and the IT conversion theory by Henry Lucas (1999). Let us start by describing these two theories.

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