Student Learning and Purchasing Behaviour Change During the Coronavirus Pandemic

Student Learning and Purchasing Behaviour Change During the Coronavirus Pandemic

DOI: 10.4018/978-1-6684-4168-8.ch014
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Abstract

This chapter discusses the challenges for the higher education sector during the coronavirus pandemic. It examines students' changing communication practices and shopping habits during the coronavirus pandemic. The chapter identifies research gaps, highlining the consequential effect on lesser-developed countries, the psychological effect of the transaction, and the vital role of management in handling the coronavirus pandemic. It also presents that the main objective should be to develop more resilient higher education teaching and learning provisions that are responsive and adaptive to future crises. Two case studies describe a group of undergraduate computer science students' views on digital communication channel utilization and shopping behaviour during the coronavirus pandemic. A multiple-choice questions and answers method provided the students' views regarding the relevant research agenda of this chapter. Finally, the students' feedback provides a view of higher education students' communication channel utilization patterns and purchasing behaviours.
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Introduction

Humanity resides on mother earth with ambitious goals to mitigate unprecedented social, economic, and environmental challenges. Education, science, technology, and innovation play a huge role in managing these unthinkable challenges. Education can usher economic change and improve living conditions by increasing productivity, reducing social inequality, and helping to raise living standards. The higher education system is a complex entity that requires many objectivities and levels of analysis to understand its purpose, dynamics, and actors' interactions. In particular, it concerns technological innovations to facilitate courses and improve teaching and learning. Technology provides an essential avenue for enhancing a course delivering a more comprehensive student community. One of the essential constituents of efficient education delivery is the technology and extraordinary change in its breadth, pace, and depth of causal sequence. Accomplishing that breakthrough is the assured path for human society to bring enthusiastic peace, people, and prosperity standards. Thus, a buoyant education delivery system can accept and convert itself in the face of calamity.

Human society's calamity can take place in different forms and shapes. For example, the international health pandemic (i.e., coronavirus) has casted a bitter light on the susceptibility and challenges humanity faces in recent decades. It has highlighted an analysis of current inequalities and a picture of what steps forward requires taking, primarily among them appreciation the education of billions of students whose daily life and learning has been affected due to academic institutions closures wholly or delivered online teaching to provide moderately the students require.

The epidemic of coronavirus (known as COVID-19) at the end of 2019 forced governments to take invasive measures to prevent the spread of the disease, including closures of educational institutions. The rapid spread of the virus precluded careful, in-depth policy planning. In order to contain the virus, policies were implemented before their positive and negative effects were assessed. Only recently, policymakers have started inquiring into the consequences of various forms of academic institutions (e.g., school, college, university) closures to be better prepared to tackle a similar crisis in the future. While this “unprecedented multidimensional crisis demands coherent policy responses,” admittedly, not all countries have developed such comprehensive plans in place (Gouedard et al., 2020).

The coronavirus pandemic has adversely affected higher education daily activities worldwide, with face-to-face teaching and learning practices and student assessment styles being changed or cancelled due to the lockdown imposed by governments. Most educational institutions have also struggled with digital teaching delivery challenges (Talidong & Toquero, 2020). Higher education institutions were asked to formulate crisis management strategies to continue teaching and learning activities. For example, the United Kingdom government requested fellow citizens to minimize social contact as much as possible and went on to advise that “you can still work, but we are asking as many as possible to work from home” (BBC, 2020). Subsequently, face-to-face teaching was stopped for higher education institutions worldwide, with academics and teachers asked to formulate alternative student-support activities as replacements for attendance at lectures, tutorials, laboratory sessions, workshops, and seminars. In addition, the teaching and learning activities were altered due to an overhaul of planned assessment processes. As the coronavirus pandemic threat has developed further, the rapidly changing nature of communication provided to students and educators (e.g., academic, teacher) may have added additional sources of anxiety and pressure. In addition, mental, psychological, and emotional pressures became part of student and educator life. Finally, an early study highlights that the students are now at risk of being left behind the health and wellbeing during a formative stage of learning, the opportunity for appropriate education, personal development, and economic benefits (United Nations, 2020).

Key Terms in this Chapter

Protect Education Through Coordinate for Impact: The pandemic has pushed the education work into the center of global recession in living memory, with lasting effects on economies and public finances. Global and country-specific educational authorities need to safe-guard education financing through the following ways: (i) advantage of domestic revenue mobilization, preserve the share of expenditure for education as a top priority, (ii) address inefficiencies in educational spending, (iii) strengthen international coordination to address the debt crisis; and (iv) protect official development assistance for education.

Coronavirus: The current pandemic (COVID-19) is an infectious disease caused by the SARS-CoV-2 virus.

Rebranding Higher Education and Enhance Changes in Teaching and Learning Practices: The huge efforts made within a short time to tackle to the shocks to education systems; and seize the opportunity to find new ways to address the learning crises and bring about a set of solutions previously considered difficult or impossible to implement.

Build Resilient Education Systems: Strengthening the resilience of education systems enables countries to be responding to the immediate challenges of safely reopening education institutions and positions them to better cope with future crises. In this way, governments could consider the following: (i) focus on equity and inclusion; (ii) reinforce capacities for risk management, and (iii) at all levels of the system; (iv) ensure strong leadership and coordination, and (v) enhance consultation and communication mechanisms.

Suppress Transmission of the Virus: The essential step that educational institutions and countries can take to hasten the reopening of institutions is to suppress transmission of the virus to control national or local outbreaks.

Education as a Common Good: Education is a fundamental human right that helps understand all other human rights, and it is a global common good.

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