Student Retention in Online Education

Student Retention in Online Education

Mac Adkins (Troy State University Montgomery, USA) and Wanda B. Nitsch (University of St. Augustine for Health Services, USA)
DOI: 10.4018/978-1-59904-935-9.ch024
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Successful program completion in an online education context is a combination of learner attributes, the university’s focus on meeting the needs of the students, and providing a quality educational product. This article focuses on the needs of the online student and how a program can provide the educational services that promote student retention. By recognizing distance education student needs and putting strategies into place to best meet those needs, programs can have a high course and program completion rate to meet accreditation standards and provide financial stability for the institution.

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