MLA
Mishra, Deepti and Alok Mishra. "A Study of Software Process Improvement in Small and Medium Organizations." Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies, edited by Hanna Oktaba and Mario Piattini, IGI Global, 2008, pp. 140-157. http://doi:10.4018/978-1-59904-906-9.ch006
APA
Mishra, D., & Mishra, A. (2008). A Study of Software Process Improvement in Small and Medium Organizations. In Oktaba, H., & Piattini, M. (Ed.), Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies (pp. 140-157). IGI Global. http://doi:10.4018/978-1-59904-906-9.ch006
Chicago
Mishra, Deepti, and Alok Mishra. "A Study of Software Process Improvement in Small and Medium Organizations." In Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies. edited by Hanna Oktaba , and Mario Piattini, 140-157. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-906-9.ch006
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