MLA
Chen, Ching-Wen, and Echo Huang. "A Study on Taxpayers` Willingness to Use Self-Service Technology-Based Online Government Services." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1780-1801. https://doi.org/10.4018/978-1-61520-967-5.ch109
APA
Chen, C. & Huang, E. (2010). A Study on Taxpayers` Willingness to Use Self-Service Technology-Based Online Government Services. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1780-1801). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch109
Chicago
Chen, Ching-Wen, and Echo Huang. "A Study on Taxpayers` Willingness to Use Self-Service Technology-Based Online Government Services." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1780-1801. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch109
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