Success Dimensions of ICTs in Healthcare

Success Dimensions of ICTs in Healthcare

Pankaj Deep Kaur (G.N.D.U. Regional Campus, India) and Pallavi Sharma (G.N.D.U. Regional Campus, India)
DOI: 10.4018/978-1-5225-0660-7.ch007


During the last decades, the call for Information and Communication Technologies (ICTs) in healthcare has been augmented to endow with healthcare services at a global scale and to trim down medical errors that cost human lives. Enriched with explosive computing and high communicating power, ICTs like Internet, mobile telephony, and other enabled gadgets plays a prominent role in our day-to-day activities. With the potential to provide access to service for patients in difficult-to reach areas and facilitating medical record keeping and information sharing are the main considerations of leveraging ICTs in realm of clinical care. The insurgence of these innovating technologies into healthcare sectors is not only blurring the boundaries for the emergence of other new technologies but also causing a paradigm shift in providing acute and preventative care in public health. The main goal of this chapter is to offer readers an insight into how the emergence of ICTs have transformed healthcare sector by delivering cost-efficient and quality of care to patients.
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Effective communication and reliable information can be well thought-out as essential elements in area of public health. According to (World Health Organization [WHO], 2004) technology forms the backbone of any organization’s services to diagnose, prevent and treat illness. Healthcare organization in the vein to maintain healthy lifestyles and healthy minds seek for more optimal solutions and strategies to increase their medical services. As more and more patients are prioritizing the quality of care in their lives, healthcare industries are persistently placed under giant demands to enhance both infrastructure and information- handling abilities.

With the widespread increase in chronic diseases such as chronic obstructive pulmonary disease, cardiovascular disease (mainly ischemic heart disease), diabetes mellitus, certain cancers (stomach, primarily lung and breast cancer) in various developed countries; healthcare organizations attributed sedentary lifestyle and genetic predisposition of the population to strictly linked with the health damaging behaviors of modern age. Traditional medical approaches focused on the treatment of diseases, however when referred to primary prevention in the modern age the concepts are renewed. In primary prevention, innovation focuses firstly on modifying risk factors that includes accidents; family history; work environmental factors etc and are highly dependent on individual behaviors and lifestyle management (WHO, 2008). Following the similar vein of primary prevention, there are different emerging models that made a big splash towards changing trends in Healthcare Information Technology [HIT].

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