MLA
McHaney, Roger, and Timothy Paul Cronan. "Success Surrogates in Representational Decision Support Systems." Advanced Topics in End User Computing, Volume 1, edited by Mo Adam Mahmood, IGI Global, 2002, pp. 243-262. https://doi.org/10.4018/978-1-930708-42-6.ch015
APA
McHaney, R. & Cronan, T. P. (2002). Success Surrogates in Representational Decision Support Systems. In M. Mahmood (Ed.), Advanced Topics in End User Computing, Volume 1 (pp. 243-262). IGI Global. https://doi.org/10.4018/978-1-930708-42-6.ch015
Chicago
McHaney, Roger, and Timothy Paul Cronan. "Success Surrogates in Representational Decision Support Systems." In Advanced Topics in End User Computing, Volume 1, edited by Mo Adam Mahmood, 243-262. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-930708-42-6.ch015
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