MLA
Lau, Linda K. "A Successful ERP Implementation Plan: Issues and Challenges." End-User Computing: Concepts, Methodologies, Tools, and Applications. IGI Global, 2008. 189-194. Web. 10 Dec. 2019. doi:10.4018/978-1-59904-945-8.ch017
APA
Lau, L. K. (2008). A Successful ERP Implementation Plan: Issues and Challenges. In S. Clarke (Ed.), End-User Computing: Concepts, Methodologies, Tools, and Applications (pp. 189-194). Hershey, PA: IGI Global. doi:10.4018/978-1-59904-945-8.ch017
Chicago
Lau, Linda K. "A Successful ERP Implementation Plan: Issues and Challenges." In End-User Computing: Concepts, Methodologies, Tools, and Applications, ed. Steve Clarke, 189-194 (2008), accessed December 10, 2019. doi:10.4018/978-1-59904-945-8.ch017
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