Successful Implementation of Emerging Communication Technologies in a Mobile-Intense Organization: A Case Study of Sydney Airport

Successful Implementation of Emerging Communication Technologies in a Mobile-Intense Organization: A Case Study of Sydney Airport

Keyurkumar J. Patel (Box Hill Institute, Australia)
DOI: 10.4018/978-1-59140-817-8.ch052
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Abstract

Wireless Technology is growing at a phenomenal rate. Of the many present challenges highlighted by the author, increased security is one of the main challenges for both developers and end users. This chapter presents this important security aspect of implementing a mobile solution in the context of Sydney International airport. After tackling initial challenges and issues faced during the implementation of wireless technology, this chapter demonstrates how security issues and wireless application were implemented at this mobile-intense airport organization. The decision to deploy and manage the wireless spectrum throughout the Airport campus meant that the wireless LAN had to share the medium with public users, tenants and aircraft communications on the same bandwidth. Therefore, this case study also demonstrates invaluable approach to protect unintended users from breach of existing security policies adopted by their corporate network. Authentication and data privacy challenges, as well as complete WLAN connectivity for tenants, public and corporate usage is presented in this case study.

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