A Survey of Competency Management Software Information Systems in the Framework of Human Resources Management

Abstract

One of the greatest surprises of the Internet economy is that far from replacing people, the use of advanced technology is confirming that talent is the most valuable asset in today’s organizations. In this context, competency management (CM) software automation practices become the most valuable business approach to define, measure, and manage talent needs, the human capital of the organization.This chapter’s position is that CM process automation in competitive, knowledge- intensive e-business oriented organizations requires that information technology (IT) address software strategy in a comprehensive human resources management (HRM) framework. Core competency management-related applications are deployed in current corporate e-business transformation processes in association with the use of innovative employee—facing relations management technology and reengineering most HR transactional domain type of applications in place.The chapter shows the CM software evolution from a previous fragmented market situation to a much more integrated scenario in which best-of-breed single-function oriented products preferences are now swiftly moving to the enterprise resource planning (ERP) type of architecture.