MLA
Pyle, Andrew S. "Surviving the Conflict of Self-Inflicted Organizational Crises." Handbook of Research on Effective Communication, Leadership, and Conflict Resolution, edited by Anthony H. Normore, et al., IGI Global, 2016, pp. 144-161. http://doi:10.4018/978-1-4666-9970-0.ch008
APA
Pyle, A. S. (2016). Surviving the Conflict of Self-Inflicted Organizational Crises. In Normore, A. H., Long, L. W., & Javidi, M. (Eds.), Handbook of Research on Effective Communication, Leadership, and Conflict Resolution (pp. 144-161). IGI Global. http://doi:10.4018/978-1-4666-9970-0.ch008
Chicago
Pyle, Andrew S. "Surviving the Conflict of Self-Inflicted Organizational Crises." In Handbook of Research on Effective Communication, Leadership, and Conflict Resolution. edited by Anthony H. Normore , Larry W. Long , and Mitch Javidi, 144-161. Hershey, PA: IGI Global, 2016. http://doi:10.4018/978-1-4666-9970-0.ch008
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