MLA
Pyle, Andrew S. "Surviving the Conflict of Self-Inflicted Organizational Crises." Handbook of Research on Effective Communication, Leadership, and Conflict Resolution, edited by Anthony H. Normore, et al., IGI Global, 2016, pp. 144-161. https://doi.org/10.4018/978-1-4666-9970-0.ch008
APA
Pyle, A. S. (2016). Surviving the Conflict of Self-Inflicted Organizational Crises. In A. Normore, L. Long, & M. Javidi (Eds.), Handbook of Research on Effective Communication, Leadership, and Conflict Resolution (pp. 144-161). IGI Global. https://doi.org/10.4018/978-1-4666-9970-0.ch008
Chicago
Pyle, Andrew S. "Surviving the Conflict of Self-Inflicted Organizational Crises." In Handbook of Research on Effective Communication, Leadership, and Conflict Resolution, edited by Anthony H. Normore, Larry W. Long, and Mitch Javidi, 144-161. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-9970-0.ch008
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