MLA
Li, Xin,et al. "Swift Trust in Web Vendors: The Role of Appearance and Functionality." Web Technologies: Concepts, Methodologies, Tools, and Applications, edited by Arthur Tatnall, IGI Global, 2010, pp. 1207-1227. http://doi:10.4018/978-1-60566-982-3.ch066
APA
Li, X., Rong, G., & Thatcher, J. B. (2010). Swift Trust in Web Vendors: The Role of Appearance and Functionality. In Tatnall, A. (Ed.), Web Technologies: Concepts, Methodologies, Tools, and Applications (pp. 1207-1227). IGI Global. http://doi:10.4018/978-1-60566-982-3.ch066
Chicago
Li, Xin and Guang Rong, and Jason B. Thatcher. "Swift Trust in Web Vendors: The Role of Appearance and Functionality." In Web Technologies: Concepts, Methodologies, Tools, and Applications. edited by Arthur Tatnall, 1207-1227. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-60566-982-3.ch066
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