MLA
Steinbach, Theresa A., and Linda V. Knight. "System Development for E-Business." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 2712-2718. https://doi.org/10.4018/978-1-59140-553-5.ch481
APA
Steinbach, T. A. & Knight, L. V. (2005). System Development for E-Business. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 2712-2718). IGI Global. https://doi.org/10.4018/978-1-59140-553-5.ch481
Chicago
Steinbach, Theresa A., and Linda V. Knight. "System Development for E-Business." In Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., 2712-2718. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-553-5.ch481
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