MLA
Steinbach, Theresa A. and Linda V. Knight. "System Development for E-Business." Encyclopedia of Information Science and Technology, First Edition. IGI Global, 2005. 2712-2718. Web. 22 Apr. 2018. doi:10.4018/978-1-59140-553-5.ch481
APA
Steinbach, T. A., & Knight, L. V. (2005). System Development for E-Business. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 2712-2718). Hershey, PA: IGI Global. doi:10.4018/978-1-59140-553-5.ch481
Chicago
Steinbach, Theresa A. and Linda V. Knight. "System Development for E-Business." In Encyclopedia of Information Science and Technology, First Edition, ed. Mehdi Khosrow-Pour, D.B.A., 2712-2718 (2005), accessed April 22, 2018. doi:10.4018/978-1-59140-553-5.ch481
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