MLA
Thomas, Leonie. "Tasmanian Police Call Centre Project: Offence Reporting Process." Annals of Cases on Information Technology: Applications and Management in Organizations, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2001, pp. 259-269. https://doi.org/10.4018/978-1-61520-592-9.ch018
APA
Thomas, L. (2001). Tasmanian Police Call Centre Project: Offence Reporting Process. In M. Khosrow-Pour, D.B.A. (Ed.), Annals of Cases on Information Technology: Applications and Management in Organizations (pp. 259-269). IGI Global. https://doi.org/10.4018/978-1-61520-592-9.ch018
Chicago
Thomas, Leonie. "Tasmanian Police Call Centre Project: Offence Reporting Process." In Annals of Cases on Information Technology: Applications and Management in Organizations, edited by Mehdi Khosrow-Pour, D.B.A., 259-269. Hershey, PA: IGI Global, 2001. https://doi.org/10.4018/978-1-61520-592-9.ch018
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