Technological Innovation and Use in the Early Days of Camera Phone Photo Messaging

Introduction

The introduction of picture taking and messaging capabilities to mobile phones is one of the four most significant and impactful innovations that mobile phones in general have offered to humanity in the last 25 years; the others being mobile telephony, text messaging, and mobile Internet access/services. Of course in making such a claim, one quickly runs into a morass of classification. After all, many mobile Internet behaviors are based in part on image sharing practices; and image sending piggybacks somewhat on the older texting platforms, both in terms of technology and behavior. The journey of camera phone use and image messaging – from early designs and strategies of phone manufactures to the wide diversity of practices that are observable today – is a classic example of technological innovation. And by “classic” I mean that innovation tends to never cease, especially with those technologies that are built on flexible platforms, or else where manufacturers have incentive to continually change the technology based on user innovation and practices. Such was the case when Nokia, and other handset companies, changed strategies (at least in part) after early user studies demonstrated that early camera phone adopters had different practices in mind than the companies did. Since that time, the innovation in mobile imaging practices has mostly been in the hands of user groups and social media companies.

This chapter presents a sketch of the early days of camera phone and MMS use. Since the main goal of the chapter is to review relevant literature, it does not address the contexts of camera phone use for any specific user group or region in any depth. However, rather than merely presenting the findings of the many excellent studies of camera phone users in the early and mid-2000s, I hope to also complement these studies, in part, by showing the role played by one of the main regional and global industry actors (Nokia) in shaping the technology and then responding to user trends and innovation. In the book Everyday Innovators (2004), which is largely devoted to research of user innovation with mobile phones, Alexandre Mallard of the Center for the Sociology of Innovation in Paris concludes that, “where users will behave creatively seems to be quite unpredictable!” (p. 42). Users, he continues, often reproduce the roles proscribed for them by industry, but they can also discover and champion new unintended uses, and enthusiast can sometimes even alter the hardware or software to essentially change what the technology can be used for. The studies reviewed in this chapter (focusing mostly on European and Asian countries) show that early camera phone users embraced the technology as a significantly enhanced form of the portable analog camera, which had a long history of cultural practice, as opposed to being more enthralled with photo messaging as industry had hoped.

Figure 1.

Camera phone units as of 2005 and projection up to 2010