Technology Management Through Artificial Intelligence in Open and Distance Learning

Technology Management Through Artificial Intelligence in Open and Distance Learning

Serap Uğur (Anadolu University, Turkey) and Gulsun Kurubacak (Anadolu University, Turkey)
DOI: 10.4018/978-1-5225-6255-9.ch018
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Technology management is a management discipline that evaluates the potential of the cutting-edge technology integration to maintain the competitive institutions, and seeks ways to use these potentials for the benefit of the organizations. The technologies that use in open and distance learning institutions for learner enrollment and course follow-ups, software that teachers use both in content presentations and evaluation stages, etc. They need to use technology in many different services and processes in the managerial dimension. In this chapter, which is conducted by using interpretive phenomenology method from qualitative research methods, it was questioned how to integrate artificial intelligence in open and distance learning systems determined within the scope of technology management for a technology-driven international university. Suggestions were made for artificial intelligence applications in the management of open and distance learners.
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The Background Of The Study

Technology can be described as inventing a new way of doing something for any need. A new technology may only become widespread when it is beneficiary for people who will apply or use them (Albert & Hahnel, 1994: 265). Technology enables products and services to be produced in higher quantities with fewer resources and cost. These products, which are produced with better quality and more beneficially, can be introduced to the society by using the technology again. No matter from which need or motivation the technologies emerged, the society tends to use technology as a component of competition and development. Thus, technology becomes widespread, is learned by the individuals and masses and continuously develops with new information.

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