Technology-Powered Education Post Pandemic: Importance of Knowledge Management in Education

Introduction

Pandemic acted as a catalyst to redesign the existing frameworks of education. Physical distancing during the pandemic, hit worst to the little learners worldwide. Learners were forced to study using remote learning options whereas the educators were forced to learn various remote learning platforms to facilitate the learning process. But the whole process of remote learning was an eye-opener to the education management sector. It showed the obstacles in technology based learning and even provided the courage to opt for several technology enabled learning to facilitate better education. Several barriers to remote learning include:

• 1.

  Student learning satisfaction.

• 2.

  Parent/guardian satisfaction over student’s academic performance.

• 3.

  Teacher’s adaptation to online learning mode.

• 4.

  Infrastructure constraints.

• 5.

  Deploying remote learning to every student.

• 6.

  Behaviour and adaptation during pandemic.

Knowledge Management is a process where various steps are involved with respect to handling the knowledge. These steps are:

• a.

  Knowledge Acquisition

• b.

  Knowledge Application

• c.

  Knowledge Evaluation

• d.

  Knowledge Sharing

• e.

  Knowledge Access

It has gained immense demand and popularity in almost all sectors of business but the demand in the education sector is a new study. It is multi disciplinary approach and requires lot of study to understand its efficacy.

Background

Knowledge Management

Knowledge Management is a process of handling knowledge. In this process of Knowledge management, the focus is on creating, sharing, using and managing the knowledge of an organization. It is a multidisciplinary approach and also an emerging field for research. The various steps in this process are:

• 1.

  Collect: In light of objectives of an organization, focus is on searching and collecting basic information from various sources.

• 2.

  Use: The information collected in the initial stages is exploited and attempt is made to use the content as per client’s request.

• 3.

  Refine: In this stage, the organization focuses on enriching the existing content and information by adding more value to it and by adding additional information to enrich the yield.

• 4.

  Sharing: The most important purpose of knowledge management is to share the information with other members of the organization.

• 5.

  Access and Store: The focus of knowledge management is to enable easy access to knowledge within the organization. Though creating the KM system is the initial step, but individuals should also have an understanding in using that system.

Figure 1.

Knowledge Management lifecycle