Abstract
The process of developing an online computer lab is not a linear process. It is a cycle of developing a new lab, testing, evaluating an existing lab, getting feedback from users, and improving the existing lab. An online computer lab is a complicated project, especially if it a medium or large online computer lab. For such a complex project, it is difficult to make everything perfect at the first time. Some of the implementation may not meet the requirements exactly. As we all know, there would be some mistakes. There could be some conflicts when multiple classes share the lab resources. Also, technology changes at a rapid pace. Following the change of technology, the content of technology-based courses will change with it. As a result, equipments, software, and services will be updated accordingly. These factors will lead to the redesign or update of the online computer lab. Testing and evaluation are critical steps for meeting the ever changing requirements of teaching and hands-on practice. All in all, testing and evaluation provide guidelines for improving support for technology-based courses. In this chapter, we will discuss the issues related to testing and evaluation of an existing computer lab.