MLA
Borzemski, Leszek. "Testing, Measuring, and Diagnosing Web Sites from the User's Perspective." Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, IGI Global, 2009, pp. 1416-1429. https://doi.org/10.4018/978-1-60566-056-1.ch087
APA
Borzemski, L. (2009). Testing, Measuring, and Diagnosing Web Sites from the User's Perspective. In I. Lee (Ed.), Electronic Business: Concepts, Methodologies, Tools, and Applications (pp. 1416-1429). IGI Global. https://doi.org/10.4018/978-1-60566-056-1.ch087
Chicago
Borzemski, Leszek. "Testing, Measuring, and Diagnosing Web Sites from the User's Perspective." In Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, 1416-1429. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-056-1.ch087
Export Reference