The Adoption of SMP: A Technology Acceptance Model (TAM) Perspective

The Adoption of SMP: A Technology Acceptance Model (TAM) Perspective

Firdaus Shaari, Nur Fatin Syafiqah Salihudin, Raymond Jayasurya Jayaseelan, Muhammad Afiq Abdullah Noorazlan, Siti Nor Fadhilah Jamaluddin Yusof, Muhammad Solehin Fahmi Dzulkefli
Copyright: © 2017 |Pages: 14
DOI: 10.4018/978-1-5225-0746-8.ch019
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Abstract

This research aims to examine the acceptability of SMP and to distinguish the adjustments which must be acquired to the system to make it worthy to users which in this case is the students. The research used a hierarchical regression for the data analysis between 220 students who stay in Universiti Malaysia Sabah Labuan International Campus (UMSLIC). Their participant is not being forced and purely voluntary. Empirical analysis via hierarchical regression confirmed that prescriptiveness, lifecycle, ease of use, usefulness and behavioural intention to adopt SMP. These empirical results give benefit for the Department of Academic Service (BPA) in UMSLIC. The department can formulate effective strategies to fulfil the demand of the student and making improvement of the system. The result of this study offer the current study towards the staff of the Department of Academic Services (BPA) that is achieved from this research is that it could help the BPA to improve and design the SMP system software.
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Literature Review

Adoption theories attempt to explain the process people go through when deciding to perform an activity for the first time (Sussman & Siegal, 2003). The Theory of Reasoned Action (TRA) (Ajzen & Fishbein, 1980) suggests that people form intentions to adopt a behaviour or technology based on their beliefs about the consequences of adoption. TRA has been used to understand the adoption of behaviours, technologies, or advice. Building on TRA, (Davis, 1986) developed the technology acceptance model (TAM). TAM attempts to explain why individuals choose to adopt or not adopt a particular technology when performing a task.

According to TAM, two variables impact adoption: perceived usefulness and perceived ease of use. Perceived usefulness refers to the degree to which an individual believes that using a particular technology would enhance his or her job performance (Davis, 1989). Perceived ease of use refers to the degree to which an individual believes that using a particular technology would be free of physical and mental effort (Davis, 1989). TAM can be applied to software process improvement initiatives which in this case are SMP software (Umarji & Seaman, 2005).

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