The Assurance of the Quality of Social Services Through Supervision or Accreditation and Possible Ethical Dilemmas: The Case of the Republic of Moldova

The Assurance of the Quality of Social Services Through Supervision or Accreditation and Possible Ethical Dilemmas: The Case of the Republic of Moldova

Svetlana Haraz (Free International University of Moldova (ULIM), Moldova) and Teodor Vicol (National Council of Accreditation of the Provider of Social Services, Moldova)
Copyright: © 2018 |Pages: 24
DOI: 10.4018/978-1-5225-3090-9.ch013

Abstract

The profession of social work promotes the social change, the resolution or diminution of social problems and contribution to the development of social autonomy of the individual in order to increase his/her welfare. One of the most efficient ways of professional improvement of social workers is represented by implementing a complex process of supervision which involve the analysis and observance of the whole activity of social work. In this context, the accreditation of the providers of social services is the identification of their capacity to provide qualitative social services to people and to increase the responsibility for respecting the minimal standards of quality, regardless the type of property, legal form of organization and administrative subordination. In this work, we will present the experience of the Republic of Moldova in the development of the mechanism of supervision in the context of social services integrated and the process of accreditation of the providers of social services.
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Main Focus Of The Chapter

The goal of the chapter: we will present the issue of ethics in the activity of supervision of the professionals from the social domain by analysing the data gathered in the process of evaluation of providers of social services in order to accredit them.

The research was developed in the Republic of Moldova, but we will make a correlation with the data presented in works internationally. We analysed the scientific literature on the subject “Ethics in supervision in the social domain”.

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