The Benchmarking Practices as a Strategic Option to Improve the Performance of Economic Companies

Introduction

The “benchmarking” methodology was envisioned in the mid-80s by American industrialists to counter the Japanese superiority by taking motivation from the techniques for their rivals. Xerox was one of the initiators, becoming a market pioneer in a competitive market amid the 1970s (Stapenhust, 2009).

This chapter, other than giving a review of literature on benchmarking, covers the accompanying destinations:

• 1.

  Organizing the productions in an efficient way to empower simple and fast pursuit.

• 2.

  Classification of literature.

• 3.

  Examination of the result of productions

• 4.

  Recognizing holes and giving indications for future research.

So, this chapter initially gives a relationship among the prior reviews on benchmarking and features the result for each situation. Next, another strategy for grouping the literature is proposed. The development and categorization of distributions are exhibited in a graphical shape for simple understanding. The papers have been nearly inspected and scope for further work has been identified.

Background

The Chapter looks at the background to the main definitions, incorporate views of others, types of benchmarking, steps and process.