MLA
Jia, Lin, et al. "The Effect of Trust on Customers' Online Repurchase Intention in Consumer-to-Consumer Electronic Commerce." Web-Based Services: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2016, pp. 1534-1555. https://doi.org/10.4018/978-1-4666-9466-8.ch068
APA
Jia, L., Cegielski, C. G., & Zhang, Q. (2016). The Effect of Trust on Customers' Online Repurchase Intention in Consumer-to-Consumer Electronic Commerce. In I. Management Association (Ed.), Web-Based Services: Concepts, Methodologies, Tools, and Applications (pp. 1534-1555). IGI Global. https://doi.org/10.4018/978-1-4666-9466-8.ch068
Chicago
Jia, Lin, Casey G. Cegielski, and Qinsheng Zhang. "The Effect of Trust on Customers' Online Repurchase Intention in Consumer-to-Consumer Electronic Commerce." In Web-Based Services: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1534-1555. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-9466-8.ch068
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