MLA
Manthou, Vicky, et al. "The Evaluation of Business Performance in ERP Environments." Operations and Service Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2018, pp. 633-641. https://doi.org/10.4018/978-1-5225-3909-4.ch030
APA
Manthou, V., Stefanou, C. J., & Tigka, K. (2018). The Evaluation of Business Performance in ERP Environments. In I. Management Association (Ed.), Operations and Service Management: Concepts, Methodologies, Tools, and Applications (pp. 633-641). IGI Global. https://doi.org/10.4018/978-1-5225-3909-4.ch030
Chicago
Manthou, Vicky, Constantinos J. Stefanou, and Kalliopi Tigka. "The Evaluation of Business Performance in ERP Environments." In Operations and Service Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 633-641. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-3909-4.ch030
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