The Interplay of Agents in Improvising Telecommunication Infrastructures' Services to Rural Community of South Africa

The Interplay of Agents in Improvising Telecommunication Infrastructures' Services to Rural Community of South Africa

Sharol Mkhomazi (Tshwane University of Technology, South Africa)
DOI: 10.4018/978-1-4666-8524-6.ch011
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Abstract

The deployment of telecommunication infrastructures is a challenge in many parts of South Africa particularly in the rural areas. The challenge has impact of communities' members as they do not have network coverage for Internet in some areas. The challenge gets worse with individual telecommunication service provider. Hence there is technological proposal for sharing of infrastructure by the service providers. However, the sharing of infrastructure is not as easy as notion by many individuals and groups institutions included. The article presents findings from a study on how a South African telecommunication network service provider could deploy shared infrastructures in the country's rural communities. The sharing of infrastructure is described by the structure and actions of agents within the infrastructure sharing process. Structuration theory was employed as a lens in the data analysis. The key findings include insufficient distribution of infrastructure, ownership responsibility, competitiveness, infrastructure deployment cost, and signification of regulation.
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3. Literature Review

Due to the roles of the influencing factors, the development and deployment of telecommunication infrastructure has increasingly become very complex. The influences factors in the deployment of telecommunications infrastructures include technology, process and people as presented in Figure 1.

Figure 1.

Components of IT strategy

(Iyamu & Adelakun, 2008)

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