The Mediating Role of Self-Efficacy and Leadership in Pygmalion Perception of the Workers: Trb1 Region Health Worker Research

The Mediating Role of Self-Efficacy and Leadership in Pygmalion Perception of the Workers: Trb1 Region Health Worker Research

Eray Ekin Sezgin (Munzur University, Turkey) and Muhammet Düşükcan (Fırat University, Turkey)
DOI: 10.4018/978-1-7998-2329-2.ch015
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The main objective of the chapter was to examine the effect on the motivations of Pygmalion perception of health workers working in public-private hospitals operating in TRB1 region (Elazığ, Malatya, Tunceli, and Bingöl) and to analyze the mediator role of self-efficacy and leadership in this effect. For this purpose, employees of all public and private sector hospitals in the region were accepted as main mass and data was collected. A total of 12,939 health workers are employed in these hospitals. The sample of the study consisted of 414 health workers. In this study, the quantitative research method has been used and data was obtained through a face-to-face survey technique. The main analyses used in this study were descriptive statistics, validity and reliability, regression and mediating role analyzes. Pygmalion perception can be effective at a rate of 11% on motivation (r = 0.329; r2 = 0.108; p<0.001). In addition, it was found that leadership and self-efficacy had a partial mediating role in the effect of Pygmalion perception on motivation.
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It is the human that forms the basis of all businesses. The effective, productive and willing work of the person would be possible with increasing motivation levels and performances. Every employee with high performance and motivation levels rides his/her organization high. From the perspective of hospital businesses, although there is a need for professional staff specialized in today's hospital management, it is an undeniable reality that the manager and health worker, who are fully aware of their duties, powers and responsibilities, integrate with the hospital where they work, fully aware of their duties and increase the performance and efficiency of the institution they work for. For this reason, methods that would contribute to the relationship between the manager and the health worker and hospital performance are gaining importance day by day. In the manager-health worker interaction, employee perceptions about the expectations of managers affect the motivation of health workers. In order to achieve success, one must first be aware of him/herself, believe in what he/she can do, and convince those who follow him/her about what they can do about themselves. Thus, a new understanding of management, “Perception of Pygmalion” would be realized.

The perception (effect) of Pygmalion, which has been found in many different disciplines inspired by mythology, is an effect that enables the target person to meet the expectation as a result of a person's positive or high expectations directed towards the target person and his approach towards these expectations, that is, the fulfillment of the prophecy (Ülgen, 2016, pp. 141-142). In short, the perception of Pygmalion is that the positive and high expectations of an authority figure result in high performance and motivation.

The aim of this study is to determine the effect of Pygmalion perception on the motivation of employees. Another aim of the study is to test whether self-efficacy and leadership play a mediating role in this effect. In this context, in the first part of the study, a theoretical framework about the perception of Pygmalion has been established and the relationship between the concept and motivation, self-efficacy and leadership issues has been explained. In the second part, the aim, importance, method, limits and scales of the study were given and the findings were evaluated, and the necessary analyzes were made for the hypotheses. Finally, the results were stated and suggestions were given.

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