For years, health care experts have recognized that medical errors exist and compromise health care quality (Vozikis, 2012). Errors are defined as any deviation from established standard operating procedures (Maskens et al., 2014). Studies of medical errors demonstrate that errors and adverse events are common in hospitals (Shah et al., 2009). Preventable error, malpractice, and complications can be considered as adverse events (Zientek, 2010). The adverse events rates and medical lawsuits are on the rise, whereas many medical errors are mostly due to negligence or malpractices which are preventable (Wong & Balasingam, 2013). Being able to understand health information and make decisions from that information is vital to patients' well-being (Kasemsap, 2017a).