The Role of AI in Enhancing Access to Justice and Legal Services

Abstract

Access to justice and legal services remains a critical issue in many societies, often hindered by high costs, complex procedures, and limited availability of legal professionals. This chapter explores the transformative potential of Artificial Intelligence (AI) in addressing these barriers and enhancing access to justice for all. AI technologies, including machine learning, natural language processing, and intelligent automation, are increasingly being integrated into legal systems to streamline processes and provide affordable legal assistance. It highlights key AI applications, such as AI-driven legal research tools, virtual legal assistants, and online dispute resolution platforms, which democratize legal knowledge and services. These tools empower individuals with limited resources to understand their legal rights, receive preliminary legal advice, and navigate legal systems without the need for costly professional services.