MLA
Kasemsap, Kijpokin. "The Roles of Business Process Modeling and Business Process Reengineering in E-Government." Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2020, pp. 2236-2267. https://doi.org/10.4018/978-1-5225-9860-2.ch102
APA
Kasemsap, K. (2020). The Roles of Business Process Modeling and Business Process Reengineering in E-Government. In I. Management Association (Ed.), Open Government: Concepts, Methodologies, Tools, and Applications (pp. 2236-2267). IGI Global. https://doi.org/10.4018/978-1-5225-9860-2.ch102
Chicago
Kasemsap, Kijpokin. "The Roles of Business Process Modeling and Business Process Reengineering in E-Government." In Open Government: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 2236-2267. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-5225-9860-2.ch102
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