The Utilization of Web 2.0 for Knowledge Sharing: The Case of Tertiary Education in Brunei Darussalam

The Utilization of Web 2.0 for Knowledge Sharing: The Case of Tertiary Education in Brunei Darussalam

Nurul Afiqah Nor Amin (Universiti Brunei Darussalam, Brunei), Mohammad Nabil Almunawar (Universiti Brunei Darussalam, Brunei), Amy Suliza Hasnan (Universiti Brunei Darussalam, Brunei) and Nurul Nazirah Besar (Universiti Brunei Darussalam, Brunei)
DOI: 10.4018/978-1-7998-0357-7.ch001

Abstract

This chapter assesses the current knowledge creation and sharing processes in Brunei Darussalam's tertiary education. The chapter explains the preferences, benefits, and barriers to knowledge creation and sharing processes in tertiary education. A descriptive research method is used, in which a quantitative approach was selected to collect data. This study revealed that most of the respondents highly utilize emails, learning management system, knowledge system that is provided by the host tertiary institutes and instant text messaging platforms. The benefits of using Web 2.0 are its flexibility and ease of use. Due to these benefits, knowledge sharing utilizing Web 2.0 technologies are used for communication, collaboration, and documentation purposes. However, there are some concerns in using Web 2.0 tools for knowledge sharing, mainly in term of privacy issues and reliability of information and knowledge shared due to its high risk of collaborators.
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Literature Review

The literature review of this study encompassed of four parts which started with the definition of knowledge, knowledge creation and sharing and its role in tertiary education, the benefits and barriers of Web 2.0 as knowledge creation and sharing platform, examples of Web 2.0 technologies and the ICT initiatives in Brunei Darussalam education.

Key Terms in this Chapter

Tertiary Education: Tertiary education is the next level of education for those who complete their secondary education, which normally conducted at universities and colleges.

Social media: Social media is websites of web-based tools that allow people to have social networking in which they communicate, interact, collaborate, by creating and sharing information and knowledge.

Web 2.0: The second stage development of the World Wide Web, characterized by the change from static web pages to dynamic or user-generated content and the growth of social networking.

Knowledge Sharing: Knowledge sharing is various activities that are used to exchange knowledge among participants.

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