Toward Integration of Artifacts, Resources and Processes for Virtual Teams

Abstract

Over the last years most business processes changed in various dimensions (e.g., flexibility, interconnectivity, coordination style, autonomy) due to market conditions, organizational models, and usage scenarios of information systems. Virtual teams are under heavy pressure to increase time-to-market of their products and services and lower their coordination costs. A fundamental need for distributed virtual teamwork is to have access to contextual information, i.e., to see a “knowledge trail” of who did what, when, how, and why. In this chapter, we discuss underlying conceptual issues and one implemented information system (Carambaâ) to support the integration of artifacts, resources, and business processes for virtual teams.