Towards a Framework for Measuring E-Health Status across the World

Towards a Framework for Measuring E-Health Status across the World

Marina Jovanovic-Milenkovic (University of Belgrade, Faculty of Organizational Sciences, Serbia) and Veljko Jeremic (University of Belgrade, Faculty of Organizational Sciences, Serbia)
Copyright: © 2016 |Pages: 19
DOI: 10.4018/978-1-4666-9978-6.ch065
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Background

The rapid usage of the Internet is also altering the traditional relationship between doctors and their patients. More and more people use the Internet to address their health and wellness needs and concerns, and the Internet enables patients to assume much greater responsibility for their health care (Ballas, 2001).

Application of information-communication technologies (ICT) in health care tends to expand the focus of resource management to knowledge management and process management. Integration of information-communication technologies in health care was performed to provide better health services for patients, by achieving mobility of people. ICT in health care providing the opportunity to control and analyse the total healthcare system in terms of quality and economy, and thus to the possibility of managing total health systems. Depending on its socio-economic opportunities, each country makes efforts to find out the best way to solve problems of management and control of its health system (Milenkovic, Jovanovic Milenkovic, Vujin, Aleksic & Radojicic, 2012).

Key Terms in this Chapter

Composite Index: Synthesizes the information included in a selected set of indicators/variables.

Measuring E-Health Status: Involves measuring the progress in the use of electronic services for health purposes.

I-Distance Method: Method to rank countries according to their level of development on the basis of several indicators.

E-Health: The delivery of health services and information across the Internet and related technologies.

E-Health Services: Applications using Internet technologies with the aim to provide health care services to patients.

Correlation Coefficient: Provides a closer look at indicators that are the most important for determining the e-Health status of the country.

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