Towards a Knowledge-Sharing Organization: Some Challenges Faced on the Infosys Journey

Towards a Knowledge-Sharing Organization: Some Challenges Faced on the Infosys Journey

V. P. Kochikar (Infosys Technologies Limited, India) and J. K. Suresh (Infosys Technologies Limited, India)
Copyright: © 2004 |Pages: 15
DOI: 10.4018/978-1-59140-259-6.ch014

Abstract

Knowledge Management (KM) has gained in importance as organizations have increasingly realized the need to manage their intellectual capital explicitly. Infosys Technologies, a leading IT consulting services provider, has defined a KM architecture to meet the needs of its employees. This case recounts the challenges faced along Infosyss KM journey.

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