Towards More Productive Online Discussions: Social Presence and the Development of Interpersonal Relations

Towards More Productive Online Discussions: Social Presence and the Development of Interpersonal Relations

Benjamin Kehrwald (Massey University, New Zealand)
DOI: 10.4018/978-1-61520-863-0.ch008
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Abstract

This chapter deals with a case study into social presence in text-based online learning at the postgraduate level. The case seeks to address questions related to the social dynamics of online learning environments through a study of learner experiences with social presence. The case highlights the role and function of social presence in the development of interpersonal relations and the effects of those relations on social processes in online learning environments. The findings identify a set of social-relational mechanisms and a progression of relational states which promote understanding of social processes in text-based online environments.

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