Fabrizio Fioravanti (Exitech, Italy)
Copyright: © 2006 |Pages: 8
DOI: 10.4018/978-1-59140-757-7.ch003
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Training activities are related strictly to presentations, since each time you have to train someone, you need to present a set of topics to a group of people. Of course, training is a very different type of presentation for several reasons: The people that are listening to you usually are not skilled in the argument and, therefore, are not inclined to destroy your presentation with negative comments; the number of persons that are listening to you usually are few in the worst case (apart from academic lessons that are out of the scope of this book); and the duration of the training session is at least half a day and also can be several days, so that you can have time to socialize with all the people. Social aspects are very important during training, since interaction with people is not limited to the presentation time but also extends to all the coffee breaks and, in the case of a long training, to lunch or dinner, especially when you are training a partner or a customer at his or her site. Several of the tricks reported for presentations also are valid for training, especially the suggestions related to the speech, and therefore, such suggestions will not be discussed again in this section. For presentation, the main value that must be considered and addressed is communication, but in the training activity, some other values must be taken into account, such as simplicity and feedback. During a training session, simplicity and feedback are important as the communication capability, since simplicity usually improves and meliorates communication, and feedback aids in the dynamic revision of the presentation contents, improving simplicity and then communication. In order to have a clearer view of their influence, a short overview of these values follows.

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