Transforming Organizational Culture to the Ideal Inquiring Organization: Hopes and Hurdles

Abstract

This chapter reports on the finding of the research into social learning at the Australian Defence Organization (ADO). The research aim was to identify factors that enable knowledge generation and transfer in organizations and contribute to creation of organizational culture that supports continuous learning. These factors are described in this chapter and include common identity, morale, problem solving, team building, performance management, workplace design, organizational culture, records keeping, information exchange, IT infrastructure, professional training, and induction and enculturation. The chapter concludes with description and suggested application of the Cynefin model which offers a pragmatic and conceptual alternative to the orthodoxy of scientific management.