MLA
Jones, Nory B., and Jatinder N.D. Gupta. "Transforming Small Businesses into Intelligent Enterprises through Knowledge Management." Intelligent Enterprises of the 21st Century, edited by Jatinder N. D. Gupta and Sushil Sharma, IGI Global, 2004, pp. 222-233. https://doi.org/10.4018/978-1-59140-160-5.ch013
APA
Jones, N. B. & Gupta, J. N. (2004). Transforming Small Businesses into Intelligent Enterprises through Knowledge Management. In J. Gupta & S. Sharma (Eds.), Intelligent Enterprises of the 21st Century (pp. 222-233). IGI Global. https://doi.org/10.4018/978-1-59140-160-5.ch013
Chicago
Jones, Nory B., and Jatinder N.D. Gupta. "Transforming Small Businesses into Intelligent Enterprises through Knowledge Management." In Intelligent Enterprises of the 21st Century, edited by Jatinder N. D. Gupta and Sushil Sharma, 222-233. Hershey, PA: IGI Global, 2004. https://doi.org/10.4018/978-1-59140-160-5.ch013
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