MLA
Potter, Richard, and Pierre Balthazard. "Understanding Composition and Conflict in Virtual Teams." Virtual and Collaborative Teams, edited by Susan H. Godar and Sharmila Pixy Ferris, IGI Global, 2004, pp. 35-48. https://doi.org/10.4018/978-1-59140-204-6.ch003
APA
Potter, R. & Balthazard, P. (2004). Understanding Composition and Conflict in Virtual Teams. In S. Godar & S. Ferris (Eds.), Virtual and Collaborative Teams (pp. 35-48). IGI Global. https://doi.org/10.4018/978-1-59140-204-6.ch003
Chicago
Potter, Richard, and Pierre Balthazard. "Understanding Composition and Conflict in Virtual Teams." In Virtual and Collaborative Teams, edited by Susan H. Godar and Sharmila Pixy Ferris, 35-48. Hershey, PA: IGI Global, 2004. https://doi.org/10.4018/978-1-59140-204-6.ch003
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