Unexpected Outcomes of Lean E-Collaboration

Unexpected Outcomes of Lean E-Collaboration

Ned Kock (Texas A&M International University, USA)
Copyright: © 2006 |Pages: 5
DOI: 10.4018/978-1-59140-799-7.ch178
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Over the years, many theories have been used to understand e-communication and e-collaboration behavior (Kock, 2004; Markus, 2005). Arguably, the most widely used among those theories has been media richness theory (Daft & Lengel, 1986) even though there has been mounting evidence that its predictions do not hold in a number of situations (Markus, 1994).

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