MLA
Kock, Ned. "Unexpected Outcomes of Lean E-Collaboration." Encyclopedia of E-Commerce, E-Government, and Mobile Commerce, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 1109-1113. https://doi.org/10.4018/978-1-59140-799-7.ch178
APA
Kock, N. (2006). Unexpected Outcomes of Lean E-Collaboration. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of E-Commerce, E-Government, and Mobile Commerce (pp. 1109-1113). IGI Global. https://doi.org/10.4018/978-1-59140-799-7.ch178
Chicago
Kock, Ned. "Unexpected Outcomes of Lean E-Collaboration." In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce, edited by Mehdi Khosrow-Pour, D.B.A., 1109-1113. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-799-7.ch178
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