Unleashing the Potential of Industry 4.0 for Financial Inclusion

Unleashing the Potential of Industry 4.0 for Financial Inclusion

DOI: 10.4018/979-8-3693-1475-3.ch012
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Abstract

In an era marked by rapid technological advancement, the dynamic interplay between financial inclusion and Industry 4.0 holds immense potential to reshape economies and empower marginalized communities. This chapter explores how Industry 4.0 technologies, such as mobile devices, the internet, blockchain, and AI, can bridge the gap in financial inclusion. Industry 4.0, with its digital integration and automation across industries, goes beyond efficiency gains to address financial exclusion. Case studies, including M-Pesa's mobile money platform and Singapore's Project Ubin, illustrate how these technologies empower individuals, transform cross-border payments, and redefine currency in an increasingly digital world. This chapter provides an in-depth examination of the benefits, challenges, and ethical considerations associated with Industry 4.0's role in promoting financial inclusion. It argues that Industry 4.0 is not just a technological evolution but a catalyst for societal transformation, fostering a more inclusive and equitable global economy.
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Ii. Literature Review

It is important to define the key concepts that are Industry 4.0 and financial inclusion. The advent of Industry 4.0 signifies a period characterised by remarkable progress in technology, where the physical and digital domains converge to establish a novel framework for industrial development Ustundag &Cervikcan, 2018). Fundamentally, Industry 4.0 embodies the confluence of advanced technologies that are positioned to fundamentally transform various sectors, economies, and communities. Rosin et al (2020) further posit that Industry 4.0 refers to the trends in data exchange and automation between manufacturing technologies. The key enabling technologies for Industry 4.0 such as big data analytics, the Internet of Things (IoT), Artificial Intelligence (AI), augmented and virtual reality, and blockchain technology amongst others (Gialanza, Aiello, & Marannano, 2021). Industry 4.0 has greatly contributed to the digitisation of financial services as well as how people interact with technology.

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