Usability of Online Learning Systems and Course Materials

Abstract

Human-computer interaction (HCI) aims to design and develop high-usability interactive systems (ISs) focusing on users’ needs and ergonomic principles, among others. The usability of an IS refers to how easy it is to use and to learn. Similarly, software engineering (SE) aims to design and develop high-quality ISs focusing on schedule, budget, communication, and productivity. The quality of an IS refers to how satisfied the system clients and/or users are, verifying whether the system is performing exactly what was requested.