The Use of ICTs in Small Business

The Use of ICTs in Small Business

Stephen Burgess
DOI: 10.4018/978-1-60566-026-4.ch625
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This article examines the main drivers and barriers facing small business owner/managers in the manner in which they use information and communications technologies (ICTs) within their businesses. The early part of the article examines thenotion of whatis meantby smallbusiness. Thediscussion then moves onto describing some of the drivers and barriers to the use of ICTs in small business and the implications of these to small businesses.
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Method And Sample

To draw up the explanatory model of e-banking use in cash management, we used an exploratory factorial analysis of variables with Version 14.0 of the SPSS program.

Key Terms in this Chapter

SME: This acronym is used to refer to small and medium sized enterprises as a collective group.

Owner/Manager: In most small businesses, the owner/manger is the driving force behind the business, and as such can be the catalyst for change in the business that occurs through or around IT. In some small businesses, the positions of owner and manager are separated.

Micro Business: This term is used to describe very small businesses. Many of these are operate as family businesses. They form the majority of businesses.

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