Use of Qualitative Methods to Examine GIS Planning and Management in the Context of E-Governance

Use of Qualitative Methods to Examine GIS Planning and Management in the Context of E-Governance

Falguni Mukherjee (Sam Houston State University, USA)
DOI: 10.4018/978-1-5225-5646-6.ch028
OnDemand PDF Download:
List Price: $37.50
10% Discount:-$3.75


Critical GIS recognizes that GIS technology is socially constructed and emphasizes the key role of various socio-political and institutional contexts in shaping GIS knowledge production. This article focusses on the use of GIS in the context of e-governance in India. In recent years the massive proliferation of ICTs in India has led to a transformation from traditional governance to e – governance. Several planning projects have been launched under the rubric of e-governance and have witnessed novel use of various information technologies, GIS being one of them. The theoretical framework used in this study draws from the Critical GIS body of literature that calls for taking a holistic approach to GIS examination by coupling the internal contexts with the external contextual environment shaping an organization's GIS planning and management. In order to achieve this goal qualitative methods of inquiry are adopted to investigate a municipal e-governance project launched by the Government of Karnataka to address issues of urban development using GIS.
Chapter Preview


GIS research programs have evolved dramatically since the 1990s, when traditional GIS use first caught the attention of critical geographers (Schuurman, 2000). GIS carries various meanings. Traditional school of thought defines GIS as a set of digital technologies or tool for storing, managing, analyzing, and representing geospatial information. However, there is also recognition that GIS is more than a collection of data models, data structures, hardware, and software. It is increasingly recognized as a collection of socially constructed practices and various social, political, and institutional contexts that play key roles in shaping geographic knowledge and representation (Chrisman, 1988; 2005; Sheppard, 2006).

GIS spatial knowledge production is a dynamic process constantly rebuilt through negotiation and politics involved in its design, development, and use. Hence, examining GIS spatial knowledge production would mean excavating the multiple internal and external contextual elements within which the process is embedded. This philosophy has emerged from a body of knowledge defined as Critical GIS that highlight novel and non-quantitative overview of GIS (Schuurman, 2002; Sheppard, 2006).

This body of knowledge has inspired GIS scholars to unravel GIS practices within diverse theoretical frameworks. One such research umbrella has seen a close integration of qualitative methodologies to excavate the complexities of GIS use (e.g., Boschmann & Cubbon, 2013; Cope & Elwood, 2009; Knigge & Cope, 2006; Kwan, 2007, 2008; Pavlovskaya, 2002, 2004, 2009; Schoepfer & Rogers, 2014).

The earliest attempts to integrate qualitative methodologies and GIS studies were made by participatory GIS researchers (Brown & Kytta, 2014; Elwood & Ghose 2004; Ghose & Huxhold 2001; Harris, Weiner, Warner, & Levin, 1995; Sieber, 2000). For instance, Harris et al. (1995) explored how local knowledge of various participants can be used to sketch maps and this local knowledge can then be converted into data within a GIS. Others used qualitative approaches including case study research method and qualitative modes of data collection such as participant observation and interviews to explore the process of GIS access to grassroots groups and other nontraditional users (Elwood, 2006; Ghose & Huxhold, 2001; Harris & Weiner, 1998; Sieber, 2000).

Qualitative approaches examine whether GIS access allows development of alternative knowledge and its inclusion in decision-making. Researchers have also shown through qualitative research strategies that community organizations use GIS analysis for generating new information, corroborating existing knowledge, monitoring and predicting change in their neighborhood, investigating relationships and processes underlying neighborhood conditions, and attracting external funders (Ghose, 2005; 2007; Harris et al., 1995). Through the use of qualitative methods, these PPGIS studies provide us with key insights that are valuable in understanding the complex role of various socio-political contexts in shaping GIS knowledge production and vice versa.

Complete Chapter List

Search this Book: