MLA
Yarlıkaş, Serdar, İbrahim Arpacı and Gülgün Afacan. "User Acceptance of eGovernment Services: Analysis of Users' Satisfaction Level Based on Technology Acceptance Model." Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications. IGI Global, 2015. 1684-1697. Web. 25 Apr. 2018. doi:10.4018/978-1-4666-8358-7.ch086
APA
Yarlıkaş, S., Arpacı, İ., & Afacan, G. (2015). User Acceptance of eGovernment Services: Analysis of Users' Satisfaction Level Based on Technology Acceptance Model. In I. Management Association (Ed.), Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications (pp. 1684-1697). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-8358-7.ch086
Chicago
Yarlıkaş, Serdar, İbrahim Arpacı and Gülgün Afacan. "User Acceptance of eGovernment Services: Analysis of Users' Satisfaction Level Based on Technology Acceptance Model." In Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications, ed. Information Resources Management Association, 1684-1697 (2015), accessed April 25, 2018. doi:10.4018/978-1-4666-8358-7.ch086
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