MLA
Kanellis, Panagiotis and Ray J. Paul. "User Behaving Badly: Phenomena and Paradoxes from an Investigation into Information System Misfit." End-User Computing: Concepts, Methodologies, Tools, and Applications. IGI Global, 2008. 637-657. Web. 7 Dec. 2019. doi:10.4018/978-1-59904-945-8.ch049
APA
Kanellis, P., & Paul, R. J. (2008). User Behaving Badly: Phenomena and Paradoxes from an Investigation into Information System Misfit. In S. Clarke (Ed.), End-User Computing: Concepts, Methodologies, Tools, and Applications (pp. 637-657). Hershey, PA: IGI Global. doi:10.4018/978-1-59904-945-8.ch049
Chicago
Kanellis, Panagiotis and Ray J. Paul. "User Behaving Badly: Phenomena and Paradoxes from an Investigation into Information System Misfit." In End-User Computing: Concepts, Methodologies, Tools, and Applications, ed. Steve Clarke, 637-657 (2008), accessed December 07, 2019. doi:10.4018/978-1-59904-945-8.ch049
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